Leading Design with a discovery mindset to drive clarity, impact, and results.
Work showcase
Below are snapshots of recent projects where I shaped product direction, elevated user experience, and partnered cross-functionally to drive outcomes.
Beyond project work
Design systems & operational excellence
Raising quality and speed through standards, governance, and shared practice.
Codified component governance. Created and socialized a cross-functional component process with engineers and PMs to prevent one-off decisions and downstream ambiguity.
Built a motion foundation. Kicked off a Motion System initiative, with a Confluence project plan and pilot components so motion is consistent, performant, and maintainable across platforms.
Cross-functional alignment & enablement
Creating clarity across Engineering, Product, Legal, Billing, and Member Services.
Facilitated decision-making. Lead workshops (discovery, journey mapping, etc.) that move ambiguous bets to concrete plans.
Transparent documentation. Maintain Slack updates and Confluence hubs (design rationale, patterns, status) so stakeholders can self-serve context and decisions don’t get lost between sprints.
Research, measurement & decision rigor
Embedding evidence into everyday product decisions.
Instrumented for learning. Partnered with Product/Eng to capture behavior signals (e.g., FullStory events around banners, progress bars, pending vs. settled states) so design changes tie back to conversion, engagement, and churn risks.
Lowered the barrier to research. Evaluated and trialed a new UXR tool, negotiated a free Pro trial, and hosted enablement sessions; standardized briefs and study templates to make testing plug-and-play.