Hi, I’m Mariah. I’m leading UX at Zipcar.
Senior UX designer shaping high-impact marketplace experiences across growth, loyalty, and service operations.
Work Showcases
Zipcar: Rewards
Building Zipcar’s first loyalty system across member, checkout, and support experiences
Zipcar: Flexible Search
Reducing early search friction for visitors still deciding if Zipcar fits their needs
Member Reporting
Redesigning a high-friction reporting flow to improve attribution, trust, and member ease
Zipcar: App-integrated Charging
Helping first-time EV drivers charge with confidence